Heuristic evaluation originates in usability research, as a technique for early formative evaluation of digital systems. A group of experts is asked to assess a particular design using a given rubric (set of heuristics). It offers a low-fidelity rapid evaluation which often uncovers design flaws at an early stage. In a heuristic evaluation, a group of experts (usually 5-7) are asked to “walk through” the evaluated system as if they were users (learners) engaged in a typical activity. The experts are presented with a set of design heuristics - “rules of thumb” against which they are asked to assess their experience. Often they are provided with a score sheet, where they are asked to note any violation of these heuristics and rate its severity.
Heuristic evaluation has been recognised as a powerful technique for evaluating learning design. However, in order to adapt it to this use, the designer / researcher needs to define a protocol and a set of Heuristics.
Heuristic evaluation page on the Fluid project wiki
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Yishay Mor, Yishay.Mor@open.ac.uk
Template for e-learning heuristic evaluation protocol (use this template)